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Feedback only on user experience

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stakeholder’s feedback

While audiences have fun with my intervention, a fatal problem that almost everyone mentions is that the project process is a little messy or incomprehensible.

The split method I mentioned before is feasible in response to this problem, but it is more like evading the current issue and finding a way to avoid it. I think head-on is the better choice. So I had an in-depth exchange with users who asked related questions,

Summary of key feedback on what confused:

  1. Some sentences are not clear
  2. Don’t know what order should be followed
  3. It isn’t easy to understand what room i is at the beginning of the project
  4. Description information and narrative information are repeated. For example, what is mentioned in the video will appear again in the manual. The part of the ocean map has description content that is duplicated in the manual.

In response to these problems, first of all, for the expression problem, I will modify some meaningless words in the text on the paper that will affect understanding. I intend to create as much ease as possible, but the balance between clear and interesting expression is not controlled well.

Secondly, I will give each accessory in the kit a digital label so that people can find the corresponding sequence content.

The third point is to redesign the QR code card that guides audiences to watch the video; I will add an introduction to the card to introduce room i.

Regarding the issue of narrative repetition, I will delete some unnecessary narratives in the manual and move the description of the ocean map to the manual. After dealing with this issue, the functions of the video and the manual will be more obvious. The video uses To guide the audience to relax and feel the background initially, the role of the manual is to let the audience understand how to operate. Ocean Map will only retain the introduction of the map background to make the audience more immersed in this process.

In before’s feedback, I was not sure why the interactive part was hard to get audiences agreement. But understanding guidance is the most basic and first interaction, this part in my project is not so hard to change, so I will quickly redesign and update.

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